911 Restoration of Reno Tahoe specializes in comprehensive disaster restoration services tailored for residential and commercial properties in the Reno area. Known as "The Fresh Start Company," they provide rapid responses to emergencies, addressing issues like water damage, fire and smoke damage, and mold infestations. With a commitment to restoring both property and peace of mind, their trained technicians guarantee a 45-minute response time, ensuring that damage is mitigated quickly and effectively.
The company was founded by Chris Poulin, who has a lifelong connection to the Reno-Tahoe area, and is managed alongside his sister Dana. This local ownership fosters a personal approach to service, emphasizing community support and compassionate care throughout the restoration process. Their expertise is backed by advanced restoration equipment, up-to-date certifications, and a 24/7 emergency service policy to assist customers at any time.
In addition to standard restoration services, 911 Restoration offers a multitude of specialized services, including sewage cleanup, heavy-duty cleaning, commercial property restoration, and pet odor removal. They aim to simplify the insurance claims process for their clients, ensuring they receive full coverage for the services rendered. Through their proactive and customer-first approach, 911 Restoration of Reno not only aims to restore properties but also to help clients reclaim a sense of normalcy in their lives.