Founded in 1998 and headquartered in Kent, Washington, Accel Net is a leading commercial internet service provider dedicated to offering high-quality, reliable internet solutions tailored for businesses. With a commitment to exceptional customer service, the company has built a strong reputation throughout the Pacific Northwest, particularly among sectors such as healthcare, technology, and financial services.
Accel Net's core offering revolves around its impressive service level agreements (SLAs), guaranteeing 99.999% uptime, which allows organizations to focus on growth without the constant worry of internet connectivity issues. The company's team works tirelessly, around the clock, to ensure that client systems operate smoothly by providing around-the-clock technical support and quick issue resolution through a network operations center (NOC).
The range of services offered by Accel Net is extensive, including high-speed internet, metro area wide area network (WAN) services, local area network (LAN) solutions, Voice Over Internet Protocol (VOIP), and disaster recovery options. These services are designed to meet the unique requirements of businesses across various environments, from single tenant setups to multi-tenant buildings across the greater Seattle area and the broader Pacific Northwest.
Accel Net understands that customer service plays a vital role in supporting business growth. Its strategic focus on uptime and superior user experiences has resulted in a remarkable customer retention rate, further solidifying its place as a trusted partner for businesses seeking reliable internet solutions. Clients can access a variety of resources, including performance testing tools and support services, ensuring that they benefit from the best-in-class solutions that Accel Net has to offer.
