ACR Restoration, established in 1986, is a leading provider of emergency property restoration services specializing in water, fire, and mold challenges. The company focuses on ensuring operational continuity for its clients, which include both residential and commercial properties, as well as healthcare and educational institutions. ACR's approach prioritizes risk mitigation while minimizing expenses and interruptions to businesses affected by disasters. With a commitment to transparency, the company utilizes advanced management software that allows clients to access detailed project information and communication throughout the restoration process.
Over the years, ACR has garnered a strong reputation for its high-quality service, fueled by a team of industry specialists with extensive experience and relevant certifications. Its founders, Mike Pohl and Jim O’Callaghan, transitioned from carpet cleaning to property restoration as demand grew in the 1990s, leading to key partnerships with institutions in the education and healthcare sectors. ACR believes in advocacy on behalf of clients, facilitating the documentation requirements of insurance carriers to expedite the project approvals necessary for efficient restoration.
In 2023, ACR expanded its operations into the Southeastern U.S., responding to the growing need for effective and empathic restoration services post-disaster. Their dedication to innovation and customer satisfaction has resulted in multiple awards, including two RIA Phoenix Awards for Excellence and Innovation. With a solid foundation built on nearly four decades of experience, ACR continues to be a trusted partner for property management, insurance professionals, and business owners needing urgent restoration services.