Founded in 1991, Advanced Protection Systems Inc. (APS) has established itself as a reputable family-owned security alarm installation and service company based in Chandler, Arizona. With over 15 years in operation, APS sets itself apart in the competitive security industry by focusing on customer needs and satisfaction, embodying principles of honesty and integrity. The company caters to both residential and commercial clients, offering an array of services that include security system installation, pre-wire services, intercoms, central vacuum systems, TV setups, alarm screens, and surround sound systems.
A notable aspect of APS is their commitment to a customer-first approach. This is reflected in their policy of not requiring long-term contracts, allowing customers the freedom of choice to retain services on their own terms. They utilize in-state and UL-certified monitoring, which is often recommended by local police departments for enhanced safety and reliability. Unlike larger companies, APS maintains a smaller monitoring center with only 35,000 accounts, providing tighter control and more personalized service. Customers benefit from direct communication with courteous operators and the assurance of no confusing automated menus during emergencies.
Additionally, APS prides itself on hand-picking top-of-the-line equipment, including dual-technology motion detectors designed to virtually eliminate false alarms. They ensure that clients own the equipment installed and that the control panels installed are non-proprietary, avoiding restrictive leasing contracts imposed by other companies.
The company’s philosophy is centered around providing reliable and efficient service, evidenced by nearly none of their systems generating false alarms, alongside a commitment to addressing customer feedback and inquiries promptly. With a dedication to quality installation and customer familiarity, Advanced Protection Systems has successfully built a reputation as a trustworthy partner in home and business security solutions.