Big Bear Flooring LLC is a family-owned and operated flooring company based in Draper, Utah, offering a comprehensive range of flooring products and services suitable for both residential and commercial needs. Established in 2020 by Mario and Ashley Perez, the company emerged from a commitment to enhance customer service in an industry often deemed lacking in quality attention and integrity. With over 12 years of experience in customer service, the founders aim to bring honesty and simplicity to the flooring process, promising realistic timelines, product availability, and stellar workmanship.
The business collaborates closely with skilled flooring installers who boast extensive experience in their trade, ensuring that every project benefits from expertise and care. Big Bear Flooring specializes in a variety of flooring types including carpet, laminate, tile, and waterproof options such as luxury vinyl. Their showrooms carry a vast inventory, providing customers with ample choices at competitive prices.
One of the standout features of Big Bear Flooring is their personalized approach to customer engagements. They offer convenient services such as at-home consultations where customers can browse flooring samples without leaving their homes. Committed to delivering an exceptional customer experience, the team prioritizes communication and aims to make every customer interaction as memorable and trustworthy as possible. With a focus on achieving high customer satisfaction and a passion for the flooring industry, Big Bear Flooring LLC is dedicated to becoming a leader in both product quality and outstanding customer service.
