Brandsen Floors, a trusted name in flooring solutions for over 30 years, specializes in delivering creative and functional flooring installations. With over 20,000 client projects completed, the company operates on the premise of understanding and actualizing the unique vision of each client. Their holistic approach encompasses evaluating spaces, selecting suitable materials, and determining the best installation methods, ensuring each project meets the specific needs of the space.
The company stands out for its adaptability, tackling both small and large projects, often in challenging environments. They pride themselves on a detailed project management philosophy that guarantees a smooth completion process. Brandsen Floors approaches each project individually, encouraging innovative solutions instead of straightforward replacements. They frequently collaborate with designers to enhance their selections, taking into account various factors such as aesthetics and material durability.
Brandsen Floors holds strong relationships with notable clients across different industries, including commercial office spaces, hospitality, and retail, assisting brands like Nike, Hilton, and J. Crew in shaping customer perceptions through flooring. The company emphasizes the importance of store aesthetics in influencing consumer behavior, citing examples of successful installations that create inviting atmospheres.
Their comprehensive 'Peace of Mind' project management process is crucial for ensuring a successful outcome, featuring well-structured workflows that minimize unforeseen complications. Key stages include project kickoffs, systematic material verification, and thorough pre-installation verifications. With a focus on customer satisfaction, Brandsen Floors provides clients with documentation of the project’s progress and invites feedback through a satisfaction survey. Their philosophy is that ultimate happiness comes when the client is delighted with their final product and its ongoing performance.
