BrightRidge, situated in Northeast Tennessee, is a not-for-profit public electric utility that has been serving the local community since its inception as the Johnson City Power Board in 1945. Renamed in 2017, BrightRidge reflects a modern focus on providing both energy and broadband services to its clientele, demonstrating a commitment to community empowerment and connectivity. Today, it serves over 83,000 customers across Washington, Sullivan, Carter, and Greene counties, making it the tenth largest electric utility in the Tennessee Valley Authority (TVA) service area.
The utility boasts a workforce of over 200 employees dedicated to delivering efficient and reliable services while fostering community growth and economic development. BrightRidge is not only involved in electricity distribution but also offers a range of innovative programs and services, including renewable energy solutions, electric vehicle support, and high-speed broadband internet through its broadband division. The organization prides itself on its commitment to sustainability, local governance, and strong customer service, prioritizing community engagement and environmental stewardship.
BrightRidge's history is rich, dating back to the late 19th century, showcasing a long-standing legacy of adapting to the needs of the community. With a modern energy authority charter in place, BrightRidge continues to evolve, creating strategic partnerships and affiliations with organizations like the TVA and the American Public Power Association (APPA). This allows them to effectively respond to the growing energy demands while maintaining competitive pricing and reliable service. As a proactive energy provider, BrightRidge communicates regularly with its customers through accessible platforms such as SmartHub and is committed to keeping its community informed and prepared, especially during inclement weather conditions.
