Castillo's Carpet Shack is a family-owned and operated flooring business located in Riverside, California. Established 25 years ago by Richard and Vera Castillo, the company was founded with a vision to provide outstanding customer service and quality workmanship to the local community. The business has since grown to become a trusted name in the flooring industry, with approximately 90% of its clientele coming through referrals, showcasing their commitment to customer satisfaction.
The company prides itself on its excellent customer service, distinguishing itself from larger, box store competitors. As a Shaw aligned dealer, Castillo's Carpet Shack offers special pricing and exclusive products that are unique to their store. Their extensive product range includes various flooring options such as hardwood, tile, luxury vinyl, laminate, and multiple types of carpet. Notably, they carry brands such as Anso, Stainmaster, Anderson Tuftex, and COREtec, allowing customers to choose from high-quality materials designed for durability and style.
Located at the corner of Magnolia and Central, Castillo's Carpet Shack serves the entire Riverside area and beyond, with no job considered too big or too small. The company emphasizes a smooth and hassle-free installation process, going the extra mile to ensure every customer's flooring journey is enjoyable. Their knowledgeable staff aids clients in making informed choices that align with their aesthetic preferences and budgetary constraints.
In addition to a focus on flooring solutions, Castillo's Carpet Shack is committed to adapting its operations to ensure health and safety during challenging times, including maintaining protocols during the COVID-19 pandemic. Their goal is to create an environment where customers can feel safe while exploring beautiful flooring options that enhance their living spaces. With a passion for excellence and a dedication to community service, Castillo's Carpet Shack continues to be a leader in the flooring market.