Citizens Energy Group is a locally owned and operated utility service provider established in 1887, dedicated to serving the Indianapolis area with natural gas, thermal energy, water, and wastewater services. The organization operates as a Public Charitable Trust, which means its primary mission is to benefit the community and its customers rather than shareholders. Currently, Citizens Energy Group provides its services to approximately 900,000 residents and numerous businesses, focusing on enhancing the well-being of the communities it serves.
The company's vision supports the provision of unparalleled service, not just in terms of utility provision but also by improving the quality of life for all individuals in the region. Citizens Energy Group actively engages in philanthropic efforts, investing in local organizations and fostering community development. Their signature initiatives include educational programs, employee volunteering, and support for affordable housing and neighborhood redevelopment projects.
A notable characteristic of Citizens Energy Group is its commitment to sustainability and community integrity. With significant plans for infrastructure investment exceeding $2 billion over the next decade, the organization aims to enhance public utility systems while ensuring environmental protection and compliance with regulatory mandates. This includes improvements to water quality and reliability, showcasing its commitment to both current needs and future generations.
Citizens is governed by accountability structures through its Board of Directors and Board of Trustees, all while maintaining regulation from state and local bodies. With a strong emphasis on diversity, community involvement, and providing lifeline resources for residents, Citizens Energy Group stands out as a pivotal organization making substantial contributions towards a better and sustainable future for Central Indiana.
