Citizens Property Insurance Corporation serves as Florida's insurer of last resort, offering property insurance protection to homeowners and businesses who are unable to secure coverage through the private market. Established in August 2002 by the Florida Legislature, Citizens operates as a not-for-profit entity, focusing on providing accessible and affordable insurance options to eligible property owners throughout the state.
With a mission centered on service, Citizens aims to deliver a standard of service comparable to that of private insurers while maintaining fiscal prudence and ethical governance. The company is committed to being accountable to its stakeholders and the Florida community, ensuring that they respond effectively to their policyholders’ needs, particularly during incidents of severe weather or natural disasters.
Citizens not only focuses on the immediate insurance needs of its policyholders but also actively promotes a stable, competitive property insurance market in Florida. Their strategic imperatives include enhancing the customer experience, depopulating their risk pool by encouraging policyholders to transition to private market coverage, and minimizing emergency assessments that could burden Floridians financially after disasters.
The governance of Citizens is overseen by a Board of Governors, which ensures that operations align with statutory regulations and the organization's purpose of serving the state's residents. Their vision emphasizes access and stabilization within the property insurance market, benefitting consumers, insurance carriers, and investors alike.
Through innovative thought leadership and a dedicated workforce, Citizens Property Insurance Corporation exemplifies its commitment to being a reliable insurance provider and a catalyst for positive change within the Florida property insurance landscape.
