Clark Public Utilities, a nonprofit public utility district established in 1938, is dedicated to delivering safe, reliable, and cost-effective electric and water services to the residents and businesses of Clark County, Washington. Serving over 235,000 electric customers and more than 40,000 water customers in unincorporated areas, the utility prioritizes exceptional customer service and ongoing operational improvement.
As a publicly owned entity, Clark Public Utilities is committed to maintaining affordable rates while ensuring high-quality service. The organization focuses on sustainable infrastructure planning and resource management to meet both current and future community needs. They comply with local, state, and federal regulations to provide their customers with the most reliable services available.
The utility emphasizes customer engagement and community involvement, participating in various initiatives such as financial assistance programs like Operation Warm Heart and energy efficiency incentives. Their commitment to going green is evident in programs aimed at reducing energy waste and promoting renewable energy solutions, including solar energy installations.
Clark Public Utilities also boasts an engaged workforce of diverse, skilled employees who are passionate about serving their customers. Ranked as the highest in customer satisfaction among mid-sized electric utilities in the West by J.D. Power for eleven consecutive years, their commitment to providing an outstanding customer experience is evident.
In summary, Clark Public Utilities stands as a vital resource for the people of Clark County, continuously striving to improve their services while supporting local communities and the environment.