Comfort Connection is a family-owned HVAC company based in Gresham, Oregon, dedicated to serving the heating, cooling, and air quality needs of homeowners across Multnomah, Clackamas, and Washington counties since 1998. The company specializes in residential HVAC services including repairs, replacements, installations, and maintenance of heating systems, air conditioning units, and indoor air quality solutions. Their mission extends beyond mere technical service; it encompasses a commitment to understanding and meeting the unique comfort requirements of each customer.
With a team of seasoned HVAC professionals, Comfort Connection prides itself on delivering reliable and ethical service. They prioritize clear communication, ensuring that clients define what 'better' means to them—whether it's improved air quality, energy efficiency, or cost-effectiveness. The consensus among employees is that it's not just about labor but about fostering strong customer relationships built on trust and satisfaction.
Certified as a Bryant installer, Comfort Connection operates without the common pitfalls of overselling or pressure tactics, instead focusing on providing affordable solutions paired with exceptional service. They offer extensive warranties, including a 10-year parts warranty and a 3-year labor warranty, emphasizing their commitment to quality and customer peace of mind.
Customer feedback highlights the company’s responsiveness, professionalism, and reliability. Many clients particularly appreciate the prompt service during emergencies—often receiving same-day assistance. Comfort Connection also ensures follow-ups to confirm customer satisfaction post-service.
In addition to HVAC solutions, Comfort Connection recently expanded its services to include professional electrical work, thus broadening the scope of assistance they can offer homeowners. Overall, Comfort Connection stands out as a trusted partner in enhancing home comfort and energy efficiency, with a team that remains dedicated to providing a caring and attentive service experience.
