Cook Solutions Group, established in 2002, is a prominent provider of technology and security solutions, dedicated to enhancing customer experience and operational efficiency. Their mission, encapsulated in the motto 'We Make It Happen', focuses on maximizing client abilities through innovative solutions that include security systems, managed services, and advanced technology. The company has seen consistent growth in both personnel and revenue, achieving a remarkable retention rate and numerous awards, including being listed among the Top 100 Companies to Work for over the past decade.
CSG operates from its centralized Network Operations Center (NOC), serving a wide technician footprint across 11 states and maintaining partnerships with over 1,000 financial institutions and data/operations centers, amounting to more than 22,970 locations serviced. They pride themselves on their comprehensive solutions, encompassing alarm systems, video monitoring, access control, ATM services, and managed services through the secure Cook Command Center web interface, which enables clients to manage their technology needs seamlessly from any device.
The company emphasizes innovation and integrity, ensuring they remain adaptable and dedicated to giving back to the community. They also value teamwork, developing meaningful relationships with clients to exceed their expectations. With a strong focus on customer commitment, CSG continuously works to improve service efficiency, boasting an impressive record of service tickets closed annually and transactions monitored each year.
In recent years, CSG has expanded its offerings and technology, launching products like the Piko Video Management System, set to redefine the future of surveillance. By combining their technological expertise with a customer-first approach, Cook Solutions Group continues to be a trusted partner in the fields of security and technology.
