Crawford & Company, founded in 1941, has evolved into the world's largest publicly traded independent provider of claims management and outsourcing solutions. With a presence in over 70 countries, Crawford leverages nearly 9,000 employees and an extensive network of 50,000 field resources to offer innovative services to businesses across diverse industries, including insurance, agriculture, healthcare, and energy. The company's primary aim is to restore lives, businesses, and communities impacted by loss, driving efficiency and customer satisfaction through their comprehensive suite of services. These include loss adjusting, managed repair, medical management, and tailored third-party administration.
Crawford is renowned for its commitment to technological innovation, blending expertise with cutting-edge tools such as the Digital Desk and Asservio that streamline claims processes and improve service delivery. Their unique offerings, such as specialized counter fraud services and tailored solutions for vehicle claims, highlight their adaptability to complex, high-stakes situations. With an ethos founded on 'knowledge and creativity is power,' Crawford prioritizes education and training, ensuring that adjusters and risk professionals are well-equipped to handle intricate claims scenarios.
As the company celebrates over 80 years of excellence, its holistic approach emphasizes sustainability, diversity, equity, and inclusion within its corporate culture, aligning with their mission to not only address the immediate needs of clients but also foster long-term relationships and community restoration. Overall, Crawford & Company remains a leader in the claims management industry, continually striving to exceed client expectations while integrating innovative solutions that define the future of risk management.
