Dream Steam Carpet Clean Inc., established in 1983, is a family-owned and operated company that has evolved from its humble beginnings into a leading provider of cleaning and restoration services in Iowa. Initially founded by a father and his two sons, the company has expanded significantly over the years, particularly after merging with Hambly & Sons and acquiring Pioneer Cleaning Services. This growth reflects Dream Steam's commitment to adapting and responding to the diverse challenges posed by Iowa's unpredictable weather and the varying needs of their clients.
While initially focused on carpet cleaning, Dream Steam’s services have expanded to encompass a wide range of restoration needs, including water, fire, and storm damage, trauma cleanup, and mold remediation. Notably, the company gained national recognition for its effective response during the floods of 2008, which propelled its reputation in the restoration industry.
Dream Steam operates with a customer-centric philosophy, emphasizing immediate response and a satisfaction guarantee. Their highly trained technicians are available 24/7, providing clients with the peace of mind that comes from knowing help is always just a call away. In addition to expert cleaning, they work closely with insurance providers, facilitating smoother claims processes for their customers.
At Dream Steam, the commitment to quality is evident in their 100% service guarantee, promising to address any customer concerns within 30 days or issue a refund if issues cannot be resolved. The comprehensive array of services includes not just floor and upholstery cleaning but also air duct cleaning, ensuring that spaces remain not only clean but also safe and healthy for families and employees alike. With over 125 five-star reviews, Dream Steam continues to uphold its standard of excellence, striving to enhance the lives of its customers through exceptional cleaning and restoration services.