EBM, Inc., or Executive Building Maintenance, is a professional janitorial and commercial cleaning service headquartered in Research Triangle Park, North Carolina, established in 2004. Over the years, EBM has significantly expanded its operations, now cleaning over 10 million square feet nightly across a variety of sectors including office buildings, healthcare facilities, educational institutions, industrial premises, and multi-family residential properties. The company prioritizes commitment to quality service and customer satisfaction, operating around the clock to meet diverse client needs.
EBM has introduced innovative practices such as a mobile-based Quality Assurance program, which provides real-time communication and performance monitoring to ensure high service standards. This program includes regular client interactions to review service delivery and quality, thus addressing any issues proactively. Each client is supported by a dedicated account manager, promoting personalized care and swift responses to emergencies.
Central to EBM’s ethos is a belief in integrity, partnership, and excellence. They foster a unique workplace culture where employees are respected, encouraged to grow, and recognized for their contributions. This culture has been instrumental in enhancing service delivery and reducing employee turnover, thereby benefiting both clients and management. EBM’s growth trajectory has seen the company extend its footprint beyond North Carolina, establishing a presence in South Carolina and Virginia, with aspirations for more regional expansion.
At the heart of EBM's operations is a commitment to environmentally friendly practices, demonstrated by their green cleaning initiatives that utilize safer products and methods to minimize environmental impact. By focusing on quality, communication, and integrity, EBM aims to set the standard for commercial cleaning services in the regions they serve, ensuring that clients receive unparalleled service tailored to their needs.
