Elite Elevator Services, founded by Michael T. Somers, is a premier elevator service provider based in the Philadelphia area, committed to ensuring that customers receive the highest level of service in elevator maintenance, repair, and modernization. The company's mission revolves around transparency and customer education, empowering clients to make informed decisions about their elevator systems. This philosophy, underscored by the belief that 'Every Customer is Our Best Customer,' has fostered a culture that prioritizes the needs and satisfaction of clients.
The workforce at Elite Elevator Services consists of highly trained professionals who are members of the International Union of Elevator Constructors. Each team member is carefully selected for their expertise and dedication to the field, ensuring that customers have access to top-notch talent in their elevator maintenance needs. The company’s commitment to excellent customer service is evident in its operational practices, which include keeping clients fully informed about necessary repairs and maintenance, as well as providing complete transparency throughout the process.
Elite Elevator Services takes pride in its proactive approach, offering courtesy walk-through visits to prevent potential shutdowns and keep elevators fully operational. The company measures its success through client satisfaction and boasts an outstanding customer retention rating—a testament to the trust it has built in the community.
The company extends its services across Philadelphia, southern New Jersey, and Delaware, inviting local residents and businesses to experience the Elite Elevator difference. With a strong focus on sustainability and reducing downtime, the team implements customized solutions tailored to individual client needs, ensuring their elevator systems operate efficiently and reliably for years to come.