ESTIMATES RESTORATION & SATISFACTION (ERS) is a premier restoration company with over 25 years of experience in restoring lives and properties affected by disasters such as fires, floods, wind storms, and mold infestations. As certified general contractors and restoration specialists, ERS employs a team with nearly 200 years of combined experience, ensuring that they have the expertise to assess damages accurately, estimate repair costs, and manage restoration projects efficiently.
ERS operates 24/7 to provide emergency services, understanding that disasters can happen at any time. Their mission revolves around unmatched customer service, which has earned them a stellar reputation in the industry and allowed them to maintain preferred vendor status with leading insurance companies for nearly three decades. This partnership enhances their ability to provide timely and efficient service to clients needing assistance.
The company's commitment to quality is further exemplified by their use of advanced technology and scientifically proven methods, in compliance with industry standards. Their proprietary job tracking software, TicStr, facilitates real-time project updates, enhancing coordination and customer satisfaction.
ERS emphasizes integrity and transparency, equally prioritizing the needs of the insured, the adjusters, and the insurance carriers. They take a holistic approach to restoration, offering services ranging from water mitigation and mold remediation to emergency repair and project management. With a strong focus on continual improvement, ERS constantly seeks to refine its processes and attract skilled professionals who share their core values. By creating a supportive environment and prioritizing ethical practices, ERS aims to deliver consistent, reliable solutions to their customers, transforming chaos into calm and helping individuals and businesses recover after unexpected disasters.