Facility Services Partners, Inc. (FSP) is a Southern California-based facility management and maintenance company, established in 2008 by seasoned professionals Malcolm Thomas and Scott Collins. With a focus on delivering full-time facility-related services, FSP specializes in building maintenance, janitorial services, HVAC operations, mailroom management, and administrative support for various public and private organizations.
FSP is headquartered in Aliso Viejo, California, and is recognized for its commitment to excellence, having received the prestigious Malcolm Baldrige Award for Excellence in 2011. The company operates under the Malcolm Baldrige Criteria, ensuring a systematic approach to organizational performance improvement. FSP's dedication to quality is further demonstrated by their long-term partnership with Soka University of America, which achieved the APPA Award for Excellence in facilities management with FSP as their outsourced Facility Management Department.
The mission of FSP is to foster strong relationships with clients, employees, suppliers, and service providers while offering leading-edge facility management services. The company's main service includes comprehensive facility management, provided through dedicated staff who are integrated directly on-site to meet the unique needs of each client. FSP values its employees and aims to enhance their skills and effectiveness, believing that motivated and caring personnel are essential to operational success.
FSP strives to cater to a diverse clientele, seeking to optimize their facility programs while minimizing costs and maximizing occupant satisfaction. The firm offers complimentary facility evaluations to identify issues and provide actionable solutions, reinforcing its customer-centric approach. With a robust philosophy rooted in respect, transparency, and proactive problem-solving, FSP positions itself as a leader in the facility management sector, helping clients improve operations and focus on their core business objectives.
