General Parts LLC has established itself as a leader in the foodservice equipment support industry over the past 80+ years. Recognized for its exceptional service, the company boasts a dedicated team of over 200 certified technicians providing support across 26 states in the U.S. General Parts specializes in a wide range of services, including equipment installation, repair, planned maintenance, and OEM parts distribution, ensuring that commercial kitchens operate efficiently and effectively.
One of the key differentiators of General Parts is its commitment to maintaining and enhancing the lifespan of commercial foodservice equipment through innovative service programs. The company is renowned for tracking and analyzing equipment service history, offering clients vital life cycle cost information. This data-driven approach helps customers make informed decisions regarding operational needs and equipment purchases.
Pioneering service, General Parts became CFESA’s first ‘Certified Company’ in 2002, further affirming its dedication to industry standards. The company continuously invests in state-of-the-art technology and technician training, featuring specialized facilities and test kitchens to support their staff and improve service delivery.
In recent years, General Parts has expanded its reach, establishing new locations in key areas such as Portland, Dallas, and Houston. Recent acquisitions have also contributed to its growth. With a service model that prioritizes both customer satisfaction and employee welfare, General Parts has accomplished impressive employee retention rates.
Ultimately, General Parts aims to be the leading provider of comprehensive repair and maintenance services for the commercial food equipment industry, combining quality service with extensive parts distribution to deliver highly effective solutions for all their clients.
