IH Services, Inc. is a leading provider of facility support services that emphasizes the importance of its people and leadership in achieving exceptional outcomes. The company is anchored by six critical factors that drive its success: Communication, Safety, Quality, Performance, Teamwork, and Trust. IH Services believes that effective communication is essential for aligning expectations and ensuring a responsive service delivery. They prioritize safety in every aspect of their operations, highlighting that a secure work environment is non-negotiable and is a core commitment of their service model.
Quality assurance is paramount, with IH Services guaranteeing daily adherence to high standards through audits and training, demonstrating a commitment to excellence in cleaning and maintenance. Their focus on performance drives them to select capable site leaders who inspire a culture of high service standards, ensuring that the team's capabilities are maximized. Teamwork within the company fosters a collaborative environment that encourages innovative solutions to meet client needs, reinforcing a culture of partnership and shared goals.
Building trust is central to the IH Services philosophy; they emphasize integrity and accountability, ensuring that promises made to clients are consistently fulfilled, thereby providing peace of mind. The organization prides itself on a bottom-up leadership approach, recognizing that employee engagement is vital for operational success. By investing in its workforce, IH Services not only reduces turnover but also cultivates an empowered team dedicated to delivering the ultimate customer experience.
Recently, IH Services has expanded its reach by joining GDI Integrated Facility Services, positioning itself to leverage enhanced capabilities to serve clients better. This strategic partnership signifies their commitment to growth and continuous improvement in facility services, ensuring they remain at the forefront of the industry.
