Lifeline Systems, established in 1974 by gerontologist Dr. Andrew Dibner and his wife Susan, revolutionized personal health and safety by introducing the first medical alert service in North America. With a mission to support the independence and security of older adults, Lifeline has maintained its position as the leading provider of medical alert services, serving over 7.5 million clients to date. The company began with a vision to create a reliable way for elderly individuals living alone to call for help in emergencies.
The company's key innovation includes a range of wearable alert systems including personal alert pendants, wristbands, and the advanced Lifeline Smartwatch, which now incorporate GPS capabilities, fall detection, and mobile accessibility. This ensures that users can receive immediate assistance, whether at home or on the go. Central to Lifeline's services is their 24/7 North America-based Response Center, where trained specialists assess emergencies and coordinate help efficiently.
In 2010, Lifeline took a significant leap with the integration of automatic fall detection technology, whereby the system autonomously calls for help if a fall occurs without a response from the user. The company has continuously evolved, further enhanced by its acquisition by Connect America in 2021, allowing for even broader offerings and resources aimed at connecting health solutions for a safer and more informed lifestyle.
Lifeline Systems' commitment to continuous innovation is evident as they strive to create user-friendly products tailored to various lifestyles, all while remaining focused on the overarching goal of preserving the dignity, independence, and peace of mind for older adults.
