Marshalls Inc., known as Marshall's Specialty Services, is a family-owned business established in 1948 by Marshall Dannen and his wife Ann in Springfield, Oregon. Initially focusing on home heating oil, the company evolved into a comprehensive provider of heating, air conditioning, insulation, and fireplace solutions. Over 75 years, Marshall's has built a legacy synonymous with dependable, high-quality service that prioritizes customer comfort and satisfaction.
One of the standout features of Marshall's is its team of professional technicians. With over 1,000 years of combined experience, the staff is highly trained and certified in many areas, including limited energy, water heating, and HVAC systems. Their extensive knowledge equips them to handle a variety of services—ranging from routine maintenance to custom sheet metal fabrication for HVAC projects—ensuring that customers receive tailored solutions that meet their specific needs.
Awards and recognitions further establish Marshall's reputable standing in the industry. They are proud recipients of accolades such as the Angi Super Service Award and Carrier President’s Award, reinforcing their commitment to excellence and customer service. Furthermore, they are recognized as a trusted Trade Ally by all local utility companies, showcasing their reliability.
Marshall’s emphasizes not only technical expertise but also a caring and conscientious approach. They are committed to earning customer trust through transparency and ethical service practices—selling equipment that they personally use in their homes and ensuring no pressure sales tactics. From detailed job preparation to post-service cleanup, their philosophy centers on creating a positive customer journey. Extended labor warranties and registration of equipment warranties assure customers of long-term support after service completion.
Today, Marshall's continues to uphold the values instilled by its founders, operating with integrity and passion for customer care in each interaction. As they look toward the future, the company remains dedicated to serving the Lane County community, proving that with reliable and efficient heating, cooling, and insulation solutions, they truly make homes comfortable.
