Mastercraft Floor Covering, LLC is a leading provider of floor covering installation services, particularly known for their specialty in custom-made, woven Axminster carpets. With over 100 years of combined experience, the founders established the company over 30 years ago, initially focusing on the residential market before shifting towards large commercial installations. Today, Mastercraft has carved a niche within the hospitality and gaming industries, delivering flooring solutions to prestigious hotels, casinos, and corporate offices worldwide.
The mission of Mastercraft Floor Covering is to surpass the quality, budget, and overall experience expectations of their clients, partners, and vendors. They maintain a commitment to excellence, which is reflected in their rigorous hiring practices where all installers are certified as CF1 or C-11 Master Installers. This crew undergoes extensive ongoing training to ensure the highest standards are met, solidifying Mastercraft's reputation for outstanding service and quality in the flooring industry.
Widely recognized for their integrity, quality, and strong relationships, Mastercraft values honesty and ethical practices to ensure a company culture that fosters loyalty and satisfaction among their customers. Their commitment to innovation is apparent, as they continuously seek improvement and new ideas to ensure successful project implementations.
With their innovative mentoring program, Mastercraft ensures that their installers are not only well-equipped to handle intricate installations but also continuously develop their skills. They uphold a responsible and entrepreneurial spirit, treating every project as their own, which has resulted in their status as a 'Preferred Installer' for leading manufacturers in the flooring sector.
Mastercraft’s work is backed by an industry-leading 5-year warranty, showcasing their confidence in the quality of their installations. As a responsive, mobile team, they are well-prepared to meet client needs, even in travel and remote locations, demonstrating a commitment to exceeding client expectations in every project.
