MCM Integrated Systems, established in 1986, is a leading expert in access control and security systems. The company has differentiated itself in a complex and technical industry by focusing exclusively on top-tier products from outstanding manufacturers like Sielox, FLIR, and Data Direct Networks (DDN). MCM has consistently demonstrated its commitment to excellence, earning the title of Dealer of the Year from its major suppliers multiple times, including a remarkable 28-year streak from Sielox. This recognition is a testament to MCM's superior sales, installation, customer service, and support, affirming its position as a specialist rather than a jack-of-all-trades in the security domain.
MCM takes pride in fostering long-term relationships built on trust and reliability. The majority of its clientele comes through referrals, showcasing high customer satisfaction. The company's workforce boasts low turnover, with many employees having long tenures, which translates to a knowledgeable and dedicated team. MCM prioritizes training and development, ensuring that its personnel are not only experienced but also continuously educated on the latest technologies and products in the industry.
The company’s service reputation is strong, providing 24/7 support and having completed over 38,000 service calls in the past decade. MCM's unique approach emphasizes using their own highly trained personnel for installations and support, which is critical for maintaining the high quality expected from integrated security solutions. MCM Integrated Systems is committed to leveraging their expertise to deliver customized, effective solutions that meet diverse client needs, ensuring that systems perform optimally for years to come.