Founded in 1987, Metro Elevator has established itself as one of the leading independent elevator companies in the United States, dedicated to maintaining, repairing, modernizing, and installing elevator systems for over 35 years. With a footprint across more than 40 states, Metro Elevator serves a diverse range of industries including automotive, hospitality, healthcare, finance, government, education, energy, and technology. The company prides itself on being both employee-owned and independently operated, ensuring a commitment to quality and customer satisfaction remains at the forefront of its services.
Metro Elevator stands out in the industry due to its impressive customer retention rate of over 99%. The company’s success can be attributed to its exceptional customer service, rapid response times, and deep expertise in elevator systems. Each of the company's divisions is locally owned and operates with a dedication to individualized attention and responsiveness to their communities' needs. Staffed by highly trained and licensed technicians who are members of the International Union of Elevator Constructors, Metro Elevator possesses the capability to service all types of elevator equipment—ranging from hydraulic and traction systems to machine-room-less elevators and freight elevators.
In addition to a strong focus on service and operational excellence, Metro Elevator is deeply committed to community support. The organization participates in a variety of initiatives aimed at giving back, such as building playgrounds for underprivileged children, providing financial support to local causes, and offering installation assistance to veterans and shelters. This dedication to community service highlights Metro Elevator’s values of respect and accountability, extending their mission beyond mere business operations.
With decades of experience, comprehensive knowledge of all elevator types, and a passionate commitment to community and customer service, Metro Elevator remains a trusted partner in delivering essential elevator solutions tailored to the unique safety and operational needs of its clients.
