Founded in 1987, Metro Elevator, Inc. has established itself as a leader in the elevator service industry, dedicating over 35 years to the maintenance, repair, modernization, and installation of elevator systems. Serving commercial facilities across more than 40 states, the company caters to a diverse range of sectors, including automotive, hospitality, healthcare, finance, government, education, energy, and technology. Metro Elevator is proud to be independently and employee-owned, promoting local ownership across its various divisions to ensure the highest level of responsiveness and personalized care for elevator projects. With a remarkable customer retention rate exceeding 99%, the company attributes its success to unbeatable customer service, exceptional response times, and unparalleled expertise. Each member of the management team possesses decades of industry experience, and all technicians are rigorously trained and licensed by respected industry bodies like the National Elevator Industry Education Program (NEIEP) and the International Union of Elevator Constructors (IUEC).
Metro Elevator's comprehensive service offerings cover all types of elevator equipment, from hydraulic and traction models to machine-room-less systems and commercial freight elevators. By embracing a trend of using non-OEM service providers, the company has succeeded in delivering more efficient and cost-effective services while minimizing risks in facility management. In addition to its business commitment, Metro Elevator actively contributes to community welfare through various initiatives, such as food drives and assistance for veterans and local shelters. Their approach combines industry expertise with a strong community focus, making them a trusted partner in providing elevator solutions tailored to the unique needs of each region they serve.