Model Linen Service, established in 1917 and based in Ogden, Utah, is a family-owned business that has been serving the hospitality and healthcare industries for over a century. With a dedication to superior quality, environmental sustainability, and exceptional customer service, Model Linen emphasizes building strong relationships with local clients. The company prides itself on knowing its customers by name, ensuring personalized service that sets it apart from national chains where customers are often treated as just numbers.
Model Linen offers a wide array of products, including hospitality linens, healthcare garments, uniforms, janitorial supplies, and custom branded items. The company is recognized for its remarkable customer retention rate of 98.7%, reflecting its commitment to customer satisfaction and long-term relationships.
Not only is Model Linen focused on quality service, but it also prioritizes environmental responsibility. It is a proud member of the Laundry ESP program, which aligns with the U.S. Environmental Protection Agency's initiatives to promote resource efficiency and reduce waste. By using modern techniques and equipment, Model Linen can achieve significant reductions in water, energy, and chemical use compared to traditional self-laundering methods.
In addition to their ecological commitment, Model Linen’s transparent billing practices and easy-to-understand statements exemplify their customer-first approach. They aim to ensure that clients can focus on their core business while enjoying reliable and efficient linen services. Overall, Model Linen continues to enhance its reputation as one of the most technologically advanced and environmentally aware linen services in the region, all while supporting the local economy and community initiatives.
