Novus AV LLC is a locally owned and operated company based in Portland, Oregon, specializing in audio-visual (AV) service and support. As the only dedicated AV support company in the area, Novus AV is committed to delivering exceptional post-project service and support to its clients. The founder, Ryan Cook, has a rich background in technology and client relations, having gained experience from running sound systems in various venues and managing service and support for a large commercial integrator.
At Novus AV, the mission is clear: to empower clients with the knowledge and tools necessary for effectively operating their AV systems. They understand that not everyone is well-versed in audio-visual technology, and they strive to provide education and support, ensuring clients feel confident and capable. The company believes in building long-term relationships through trust, professionalism, and timely communication. They approach every scenario with patience, focusing on immediate problem-solving while offering sustainable, long-term solutions.
The company offers a comprehensive range of services including new system design consultation, installation, service and maintenance, troubleshooting support, and contract services. Novus AV works across a variety of spaces such as conference rooms, auditoriums, classrooms, and more, accommodating diverse AV needs. They support numerous well-known brands like Extron, Crestron, Biamp, and QSC, showcasing their broad expertise in the AV industry. By partnering with Novus AV, clients can expect respectful and empowering service to keep their AV systems functional and help plan future upgrades or changes.
