Otis Elevator Company is a globally recognized leader in the manufacturing, installation, and service of elevators and escalators. Founded in 1853 by Elisha Graves Otis, the company revolutionized urban architecture with its invention of the safety brake, revolutionizing how buildings are constructed and allowing for the development of skyscrapers. Today, Otis operates in over 200 countries and territories, with a workforce of around 71,000 employees, including 42,000 field professionals dedicated to quality service. The company maintains approximately 2.3 million customer units worldwide, the largest portfolio in the industry, and transports about 2.3 billion people daily in some of the world’s most iconic structures.
Otis's offerings are extensive, ranging from low-rise to high-rise elevators and escalators, featuring cutting-edge technology and safety features. The company is also committed to sustainability and corporate responsibility, ensuring the highest standards of safety, innovation, and environmental stewardship across all its operations. Through its culture of innovation, Otis aims to enhance the passenger experience and create efficient, modern mobility solutions.
The company's strategy focuses on providing customer-centric services, reliability, and fostering a smart and connected urban ecosystem. Innovations such as Otis ONE™ and Otis Signature Service™ highlight the commitment to modernization and improving safety and functionality.
Rooted in a rich history, Otis continues to expand its global presence while remaining dedicated to enhancing lives by giving people the freedom to connect and thrive in an increasingly urbanized world. Through its engineering centers and test towers worldwide, Otis ensures the consistent delivery of quality and service, embodying its mission to remain a world-class, service-oriented organization.
