Metropolitan Steam Cleaning, now operating as Otter Commercial Services, has been a prominent player in the cleaning industry since its establishment in 1974 by Dennis Kelley. Guided by core values of exceptional service, customer satisfaction, and unwavering professionalism, the company has built a strong reputation throughout the Northwest. Under the leadership of Matthew Kelley, Dennis’ son, Otter Commercial Services now services over 1000 establishments including renowned restaurants, hotels, hospitals, and schools such as The Benson Hotel and Legacy Hospitals.
Specializing in kitchen exhaust, equipment cleaning, fire suppression systems, and carpet cleaning, Otter Commercial Services ensures all of their work adheres to the highest industry standards. Their dedicated team is trained and certified, and they pride themselves on their meticulous attention to detail and personalized customer service. Each job is approached with the commitment to exceed customer expectations, supported by a rigorous follow-up system that confirms client satisfaction.
The company offers a unique professional kitchen equipment safety check program for new customers, aimed at identifying potential issues in their production lines and providing solutions in a detailed report. This service underscores their commitment to quality and safety in the kitchen environment. With a clear goal of delivering outstanding service at fair prices, Otter Commercial Services continues to thrive as a trusted partner for commercial facilities striving for cleanliness and compliance in their operations. By fostering lasting relationships with clients through dependable services, they enhance both safety and overall customer experiences, affirming their motto that 'food tastes better when cooked in a kitchen cleaned by Otter Commercial Services.'