COMMERCIAL APPLIANCE PARTS & SERVICE LLC, operating under the name Pacific Appliance Group, has been a cornerstone in the Hawaiian appliance market since 1997. With a strong commitment to superior service and exceptional value, the company prides itself on offering a large selection of over one million items that cater to diverse customer needs. Unlike big box competitors, their focus lies not just in the sale of products, but in building long-term relationships through outstanding customer service. They aim to match customers' lifestyle preferences with energy-efficient appliances that enhance everyday living.
The vision of Pacific Appliance Group is to create a service niche that outperforms its competitors. This is achieved by continuously updating their product offerings with high-value items that not only meet customers' needs but also align with the latest energy efficiency standards in the market.
The company's values are rooted in integrity, professionalism, and respect. They actively listen to their customers to foster relationships and improve service delivery. In addition to providing products, Pacific Appliance Group also offers personalized shopping services, especially for those with disabilities, ensuring everyone receives the assistance they need in navigating their extensive catalog.
As a locally owned business, they take pride in their traditional values and prioritize exceptional customer care, setting themselves apart from larger retailers. Pacific Appliance Group continues to innovate and enhance their service offerings, consistently striving to exceed expectations and deliver more than just appliances, but a full experience of quality and care.
