Point Monitor Corporation, founded in 1999 by Mark Higgins, has grown from a small fire alarm business operated from a home into a leading player in the life safety systems market across the Pacific Northwest. The company aims to provide tailored solutions that emphasize integrity, professionalism, and customer-oriented service. Initially focusing on low voltage systems, Point Monitor has significantly expanded its offerings over the years, now providing a wide array of services including fire alarms, access control, CCTV, emergency communications, and building automation systems.
With more than 100 employees across multiple locations in Oregon and Washington, Point Monitor has established a reputation for quality and reliability, underpinned by a commitment to maintain long-term partnerships with clients. Their business approach fosters collaboration with contractors and property owners to meet specific needs, illustrating a dedication to integrity and mutual benefit. Notably, the company thrived through challenges such as the 2008 recession and the COVID-19 pandemic, showcasing resilience and adaptability to market demands.
As an employee-owned company, Point Monitor fosters a collaborative, merit-based culture which contributes to low turnover rates among staff. The company has embraced technological advancements and steadily expanded its service portfolio, including managed IT services under the SecurePoint brand.
Point Monitor’s emphasis on proactive customer service, safety, and efficiency ensure that it remains a trusted partner for clients seeking comprehensive life safety and IT solutions. With a focus on excellence, systemic organization, and risk management, Point Monitor Corporation stands poised for continued growth, adapting to the evolving needs of their customer base and the industry at large.
