Professional Restoration Services, Inc. (PRS) is a premier disaster recovery company based in Apex, North Carolina, dedicated to restoring homes and businesses faced with unexpected calamities such as water damage, fire damage, mold issues, and storm-related incidents. Established in 2010 by Kevin and Amie Reinert, PRS emerged as a solution to the challenges posed by the Great Recession, leveraging their extensive background in custom home building to provide expert restoration services.
The company prides itself on delivering exceptional customer service and communication throughout the restoration process, ensuring that clients feel supported from the initial call to the completion of the project. With a commitment to ethical practices and community engagement, the team approaches each restoration challenge with empathy, treating every client's situation as if it were their own family member's home at stake.
Fonfounded on values of trust and community accountability, PRS operates 24/7, ensuring all calls receive prompt attention, which is critical during emergencies. Their skilled technicians not only assess damage but also provide comprehensive solutions, enabling clients to return their lives to normalcy as quickly as possible. The company boasts an A+ rating with the Better Business Bureau and collaborates with various insurance agencies to facilitate claims processing. Clients frequently express appreciation for PRS's professionalism, responsiveness, and the quality of work delivered, often citing how the team alleviated stress during difficult times.
With ongoing growth and expansion, including a new headquarters in Apex, PRS is not only committed to restoring physical damage but also to ensuring the emotional well-being of every covered client, making them a trusted choice for disaster recovery in the Triangle area.
