Founded in 1977, Referral Cleaning and Restoration has established itself as a leader in carpet and upholstery cleaning, as well as water damage restoration services in Fort Wayne, Indiana. The company began as a small venture out of the back of an El Camino, servicing local businesses such as Denny's, and has since evolved into a trusted name within the community. Over the decades, Referral has built a reputation for professionalism, quality service, and customer satisfaction, resulting in over two-thirds of their business stemming from repeat clients.
What sets Referral apart from competitors is their commitment to quality and customer care. All of their technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), ensuring they stay updated with industry standards and techniques. The company emphasizes the importance of a clean home, using advanced equipment for quick and effective results, while prioritizing safety with eco-friendly cleaning agents that are safe for children and pets.
Referral Cleaning and Restoration offers a comprehensive range of services including carpet and tile cleaning, upholstery cleaning, and specialized treatments for pet stains and odors. They also provide emergency water damage restoration, making them a reliable choice for clients facing urgent situations.
The family-owned and operated business prides itself on building trust with clients, often allowing them to leave a blank check for services rendered. Their dedication to education and transparency is evident, as they provide clients with thorough advice and complimentary cleaning product samples to extend the life of their cleaning results. Referral Cleaning and Restoration isn’t just a service provider, but a community partner that supports local businesses and charities, reinforcing their commitment to Fort Wayne's well-being. With a satisfaction guarantee in place and an emphasis on long-lasting, quality work, Referral remains the go-to cleaning and restoration service in the region.