Retail Mechanical Services (RMS) has established itself as a prominent leader in the commercial HVAC and refrigeration sector since its inception in 2016. With a strong focus on delivering quality and efficiency, RMS caters to a diverse portfolio of clients that includes retail businesses, restaurants, and property management companies across the United States, Canada, and Puerto Rico. The company combines advanced technology with tailored service offerings to develop cost-effective solutions while maximizing productivity for its clients.
RMS prides itself on building long-lasting relationships with customers and service partners by emphasizing the 4Cs of diamond-level service: Commitment, Consistency, Creativity, and Communication. This strategic approach allows RMS to address not only immediate HVAC and refrigeration issues but also the underlying causes of those problems. By adopting the latest work order management software and smart technology, RMS ensures their team remains at the forefront of industry innovations, enhancing productivity and service quality.
Whether it's demand services, upgrades, maintenance programs, or new system installations, RMS aims to offer comprehensive support to meet their customers' HVAC needs. Their commitment to delivering exceptional service is underscored by their hands-on approach, ensuring that each issue is thoroughly evaluated and addressed. With a mission to achieve total customer satisfaction, RMS strives to set the standard in the HVAC maintenance industry, focusing on proactive and preventative solutions that ensure equipment longevity and operational efficiency.
