Rock Emergency Services Inc. is a premier provider of disaster restoration services located in Rochester, NY, with over a decade of experience in the industry. Specializing in the recovery from water, fire, mold, and storm damage, the company stands out for its comprehensive and customer-centric approach. Understanding the stress and anxiety that accompany emergencies, Rock Emergency aims to be a reliable partner through every step of the restoration process. Their technicians, who are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and follow stringent regulations from various authorities, ensure high-quality service and clear communication with clients.
Available 24/7, the company prides itself on its rapid response times and professionalism. Employees are always uniformed, respectful, and focus on achieving customer satisfaction throughout each job. The company documents the entire restoration process with detailed notes and photos to assist with any insurance claims, confirming their commitment to transparency and thoroughness.
In addition to their core services, which include water damage restoration, mold remediation, fire damage restoration, and storm recovery, Rock Emergency offers a variety of specialized services such as asbestos removal, biohazard cleanup, and demolition services. Their dedication to safety and excellence is reinforced by ongoing training for their staff and adherence to industry standards.
Feedback from satisfied customers consistently highlights Rock Emergency's reliability, quality of work, and empathetic approach to managing crises. The company's overarching goal is to restore properties efficiently while ensuring the peace of mind and safety of their clientele. As a leader in the restoration industry, Rock Emergency Services exemplifies a commitment to service, expertise, and customer care.
