Rollins, Inc. is a premier global services company specializing in pest control, termite, and wildlife protection services. With a rich history spanning over a century, Rollins has evolved into a leading entity in the pest management industry through its subsidiaries and franchises, including well-known brands like Orkin and Critter Control. The company serves approximately 2.8 million residential and commercial customers across more than 70 countries, including the United States, Canada, and several regions in Europe, Asia, and the Americas.
In 2022, Rollins reported notable financial growth, with a revenue increase of 11.2% compared to the previous year. Its service lines encompass residential pest control, commercial pest control, and specialized termite and ancillary services. The company's strength lies in its recession-resistant revenue model, where over 80% of its income is derived from contractual recurring services, ensuring stable financial performance even during economic downturns.
The commercial sector contributes significantly to Rollins' operations, with the company controlling 20% of the North American market. Clients not only benefit from pest management but also from additional services such as mosquito control and wildlife removal, driven by the necessity for businesses to maintain a pest-free environment to uphold their reputation.
Rollins prides itself on innovation, leveraging technology to enhance operations and customer satisfaction. Programs like the Business Operations Support System (BOSS) and Virtual Route Manager (VRM) streamline operations, optimize technician scheduling, and allow for real-time customer interaction.
Additionally, Rollins demonstrates a commitment to corporate responsibility, focusing on sustainable practices that benefit its employees, customers, and the environment. With strong leadership and a clear focus on profitable growth, Rollins, Inc. continues to set industry standards in pest control services worldwide.
