SatisFacts is a premier provider of survey and reputation management solutions specifically designed for the multifamily industry. Their comprehensive platform offers a variety of survey types, including annual, employee, insite, flex, and takeover surveys, to capture crucial resident feedback and enhance their rental experience. Additionally, SatisFacts offers tools like Review Responder and Reputation Management to maintain a consistent and positive online presence. Their epIQ Index is a well-regarded performance metric that helps clients reduce resident turnover and improve satisfaction. With a mission to attract, understand, and retain renters through advanced technology, data, and education, SatisFacts supports property management teams with actionable insights and strategies, boosting both resident retention and operational efficiency. SatisFacts also provides specialized programs like the Verified Resident Program (VRP) through ApartmentRatings.com to elevate community sentiment and SEO rankings.
