Founded in 1976 by Wilbert Wilson, Signal Service Inc. has grown from a small alarm company in Murphys, California, to become the largest family-owned security service provider in the Sierra foothills. Today, the company is owned and managed by Wilbert's three sons—Andy, Mark, and Will—who have continued their father's legacy by ensuring high-quality service and customer satisfaction.
With over 45 years of experience in the security industry, Signal Service Inc. specializes in comprehensive alarm solutions that include burglar alarms, fire alarms, access control systems, and video surveillance. Dedicated to maintaining the highest industry standards, the company is UL Listed for fire protection, signaling their commitment to safety and reliability.
One of Signal Service's distinguishing features is its locally operated monitoring central station. They pride themselves on providing 24/7 support through live, trained professionals rather than outsourcing to remote call centers. This policy ensures that clients can always speak directly with someone who is knowledgeable and ready to assist in case of emergencies.
In addition to responsive customer service, Signal Service employs its own technicians for installation, maintenance, and inspection services. Unlike many competitors, they do not rely on subcontractors, which adds an extra layer of trust for their clients. Their service guarantee promises that any equipment failure, provided it is not the customer's fault, will be replaced within one year of installation.
Signal Service serves a diverse clientele, which includes residential, commercial, educational institutions, and healthcare facilities, demonstrating their versatile approach to security. As a Micro-Small Business Certified in California, they are dedicated to providing tailored services that meet the unique needs of their clients while fostering relationships built on trust and reliability. With a steadfast mission to protect both people and property, Signal Service continues to be a cornerstone of safety and security in the community.
