The Experience Group is a pioneering company dedicated to transforming commercial real estate spaces into vibrant destinations. Founded by Tom Larance, who has a rich history in enhancing guest experiences through services like Corporate Concierge Services, the company is at the forefront of redefining industry excellence. After CCS's acquisition by JLL in 2019 and the launch of the Experience Management division, Tom has shifted focus to The Experience Group, emphasizing the need for extraordinary experiences that go beyond the conventional.
The company specializes in amenity management and audience engagement, recognizing that today's tenants and visitors demand environments that are not just functional but also immersive and engaging. The Experience Group collaborates closely with clients across various sectors, including office, retail, hotel, event venues, and multi-family housing. By innovating tenant engagement programming and designing unique in-space experiences, they ensure that these environments remain relevant and desirable to modern audiences.
With a strong operational team, The Experience Group prides itself on its ability to quickly adapt and deliver impactful results, moving the needle for their clients efficiently. They understand the importance of a strong service culture in creating exceptional guest experiences and continuously strive to introduce what’s next in the industry. The primary goal is to not just meet expectations but to set new standards in tenant and audience engagement, ensuring spaces are equipped to provide extraordinary experiences time and time again.
