Founded in 1989 by Sigi Valencia in San Jose, CA, The Simple Solution Computing Inc. is a seasoned IT service provider dedicated to delivering expert technical support and solutions tailored to businesses throughout Silicon Valley. With over three decades of experience, the company has built a stellar reputation for reliability and customer satisfaction. The Simple Solution recognizes that effective IT services are vital for the smooth operation of a business, and as such, they prioritize communication and personal connection. Their team is committed to understanding each client's unique needs and challenges, ensuring that solutions not only fit within budget but also enhance operational efficiency.
The company is known for its proactive approach to network management, offering 24/7 support that prioritizes quick response times to minimize downtime for clients. Their team members act as integrated members of the clients' teams, fostering a partnership that enhances productivity and effectiveness. This emphasis on customer service is backed by The Simple Guarantee: the company commits to fulfilling service commitments and provides a 30-day free service policy if these are not met.
With a comprehensive range of services, including remote assistance, on-site support, and multi-platform certification, The Simple Solution is equipped to handle various technical issues, from emergency IT problems to ongoing technological needs. Their model allows for flexible contract options, with unused hours rolling over, ensuring clients receive maximum value. As they continue to serve the Bay Area, The Simple Solution Computing Inc. remains devoted to making IT simple, effective, and tailored to the evolving needs of their clients.
