Universal North America Insurance Company, a wholly owned subsidiary of Universal Group, Inc., is a prominent player in the insurance industry based in Puerto Rico. Established as a part of Universal Insurance Holdings of North America, the company serves residential and commercial clients with a diverse range of insurance products, including Homeowners, Renting, Dwelling Fire, Flood, Earthquake, and Businessowner insurance. With over 25 years of history in Puerto Rico, Universal takes pride in being the top writer of personal lines in the region, commanding over 47% of the personal auto market.
The mission of Universal Group is to listen to and respond to the needs of its customers, aiming to alleviate everyday risks and assist policyholders in recovering from unexpected events. Their vision emphasizes providing a high level of customer service while continuously innovating solutions that address real-world problems. The company is committed to cultivating strong relationships with clients and stakeholders alike, ensuring a supportive and respectful environment.
Universal North America is recognized for its financial strength, maintaining high stability ratings from respected agencies like A.M. Best and Demotech. This financial reliability allows them to fulfill their promise of peace of mind to policyholders while preparing for future challenges.
The company is also deeply involved in community service and initiatives, encouraging its staff to volunteer for various local organizations. These efforts highlight Universal North America’s commitment not only to its clients but also to enhancing the communities in which it operates. With its innovative approach, commitment to quality service, and extensive knowledge in insurance, Universal North America continues to strengthen its position as a leading financial organization within the insurance realm.
