Founded in 2003, Universal Stone is a leading provider of high-quality stone products, including granite, marble, quartzite, and quartz countertops. Located in Charlotte, North Carolina, the company started with just two employees and a modest 4,000 square foot shop. Over the years, they have expanded significantly, relocating to a state-of-the-art 35,000 square foot facility equipped with advanced technology like CNC machines and a water recycling system for sustainable practices and improved safety for employees.
Universal Stone caters to a diverse clientele ranging from homeowners to commercial clients such as hotels, restaurants, and residential builders. The company prides itself on offering an unparalleled selection of stones imported directly from quarries globally, ensuring a wide variety of high-quality options for its customers. Their commitment to competitive pricing is reinforced by their substantial purchasing power due to high-volume buying.
Customer satisfaction is at the core of Universal Stone's mission. The company's owner, Hemant Patel, is actively involved in daily operations, emphasizing quality work and positive client experiences. Their dedicated team, comprising over 40 employees and multiple installation crews, focuses on detailed workmanship throughout every project phase, from design to installation. Universal Stone also opened a full-service Design Center in Ballantyne to better serve clients in the South Charlotte and South Carolina areas, offering consultations for various projects.
The company's vision is to lead the southeastern market by continuously enhancing product quality and maintaining integrity in all business relationships. Universal Stone is recognized for its transparency in operations and commitment to professionalism, making it a trusted name in countertop solutions. With over 70,000 completed projects and a reputation as Charlotte's Best Countertop Store in both 2022 and 2023, Universal Stone remains dedicated to excellence and customer-focused services.
