Founded in 1948 by Arthur Liles and Robert Bowie, Western Sales and Services, Inc. is a family-owned business located in Birmingham, Alabama. With over 60 years of experience, the company prides itself on providing HVAC and plumbing services grounded in fairness, honesty, and integrity. These foundational values drive the company's commitment to address the needs of their customers without taking advantage of their knowledge gaps, a common issue in the HVAC industry.
Western Sales and Services employs a team of NATE-certified technicians, ensuring that only the most skilled professionals handle your HVAC and plumbing needs. Their unique offerings include the exclusive capability to service and install hydronic floor heating systems in Alabama, as well as geothermal system services, setting them apart from competitors.
Customer satisfaction is paramount to the company's operations. They guarantee all labor for 30 days and repair parts for one year, alongside warranties that can extend up to 10 years for new equipment installations. Their commitment to service extends beyond standard business hours, providing emergency assistance to customers in need.
The relationship with customers is emphasized deeply within their operations. The company understands that maintaining a loyal customer base is essential for their longevity and success in the Birmingham community. With continual efforts to ensure a high level of customer satisfaction, Western Sales and Services remains dedicated to providing quality products and exceptional service to enhance their customers' quality of life, demonstrating a profound commitment to integrity and community service.
