Westpark Communications, established in 1968, is a Houston-based call center company dedicated to delivering exceptional communication solutions for organizations across the United States. With a rich history grounded in providing personal service, Westpark has evolved from its beginnings as a family-run telephone answering service into a trusted partner for a diverse array of clients, including Fortune 100 companies. The company operates a state-of-the-art 15,000 square-foot call center, integrating advanced technology with a strong commitment to human-centered service. Known for its 24/7 live answering services and highly trained U.S.-based agents, Westpark ensures that 99% of calls are answered in two rings or less. The company provides a wide range of services, including customer support, disaster recovery, and help desk functions, with an emphasis on quality and empathy. Their rigorous training programs and spearheaded staff guarantee customized solutions tailored to meet the unique needs of various industries—from healthcare to e-commerce and utilities. Westpark maintains a strong focus on operational excellence, continually investing in technology and infrastructure to adapt to changing business demands. As an active member of industry associations, the company not only meets the current needs of its clients but is also poised to support their future growth. With more than 50 years of service, Westpark Communications aims to be a seamless extension of its clients' businesses, helping them stay connected and improving operational efficiency while enhancing customer satisfaction.
